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Support

About Christmas orders

ABOUT CHRISTMAS ORDERS

CHRISTMAS DELIVERY GUARANTEED

Christmas delivery guaranteed for all orders placed by December 18th,  until 12 am.

CUSTOMER CARE CLOSURE TIME

The Customer Care service will not be available from 24th to 29th of December.

For urgent matters you can send an email to
We will get back to you as soon as possible.

RETURNS/ REFUNDS

Due to Christmas Time, for all orders placed online in December, the return period will be extended until January 20th, 2020.
This is an extension of the normal returns/ refunds policy to return goods within 14 days from the receipt of order.

REFUND TIME FRAME:

Once the refund has been approved, this will be issued with the same payment method.
Please note that refunds for orders returned in December may be issued with a slight delay.